SightLine is pleased to welcome Erin Thompson as the company’s first Chief Operations Officer and Retention Specialist. As a key hire for the SightLine’s growth strategy, Erin is responsible for business strategy, sales forecasting, company operations, and creating student retention interventions.
Erin is such an asset to this team. She has experience in a variety of positions in higher education and brings strategic business expertise to the table. Erin is fantastic with our customers and I expect her to truly propel our company growth, says Ashley Kern, Founder and CEO.
Erin has been consulting for SightLine since 2019, creating individualized student retention interventions for clients based on current research, lived experiences and previous customer successes. She spent 11 years working in higher education in various roles, including admissions, alumni engagement and instruction. Erin’s most recent position was leading a learning and development team for a sales organization.
Erin possesses a Master’s of Education degree in Higher Education Administration, a graduate certificate in Post-Secondary STEM Education and a Bachelor’s degree in Clinical Laboratory Science. Her graduate research focused heavily on student success as well as instructional techniques.